What does it really mean to lead with authenticity? Cyndee Woolley explores that question with Tiffany Salcido and Dr. Carl Rabun, professional trainers, consultants, and coaches with more than 40 years of combined experience in government agencies and 25 years coaching professionals in communication, customer service, and leadership. 

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Tiffany and Carl explore what it truly means to lead with authenticity — from building vulnerable, honest team cultures to navigating communication breakdowns with clarity and intention. Carl draws a memorable distinction:  

“The plumbing is the policies and procedures… but the poetry is just the way we engage with people.” 

The conversation also tackles leadership challenges in government environments, the traps of virtual teams — including proximity bias and FOMO — and why admitting “I don’t know” can be one of a leader’s greatest strengths. Tiffany’s closing advice: “Tell the truth and don’t believe everything that you think.” Carl’s: schedule your one-on-one meetings — and honor them. 

Perfect for: Government and corporate leaders, coaches, managers of virtual teams, and anyone ready to lead with more honesty, intention, and human connection. 

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